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98: Mark Koh, co-founder and CEO of Supahands

With Supahands, Mark Koh is killing two birds with one stone. He’s helping companies scale by managing data and performing tedious, repetitive tasks, while also providing jobs to a curated workforce across Southeast Asia. Mark was selected to be part of the Alibaba eFounders Program and shares insights and takeaways from the event.

In today’s episode you’ll learn:

  • About Mark’s background
  • About Supahands
  • What are SupaAgents
  • Mark’s takeaways from the Alibaba eFounders Program
  • Mark’s advice for aspiring entrepreneurs
98: Mark Koh, co-founder and CEO of Supahands
The Jay Kim Show : Entrepreneurship | Investing | Startups
The Jay Kim Show : Entrepreneurship | Investing | Startups
Mark Koh, co-founder and CEO of Supahands
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What was your biggest insight from this week’s episode? Let Jay know in the comments or on Twitter: @jaykimmer.

LINKS FROM TODAY’S EPISODE

  • Read the full transcript from Mark’s interview
  • Find Supahands on Facebook, Instagram, and LinkedIn
  • Find Mark on LinkedIn
  • Supahands.com

DETAILED SHOW NOTES

  • (1:26) Mark’s self-introduction and brief background of Supahands
  • (4:13) Jay and Mark discuss the call center space, which Mark was in prior to Supahands
  • (4:48) Mark addresses how he transitioned from call center to data management with Supahands
  • (6:03) Mark gives an overview of Supahands’ offerings.
  • (7:06) Supahands’ ideal client
  • (9:04) Mark explain what is “clean” data
  • (9:58) Jay and Mark dive deeper into Supahands’ services for online marketplaces
  • (12:55) Mark explains the Supahands’ revenue model
  • (13:36) SupaAgents — what they are, how they’re curated how, and how they’re paid
  • (16:41) Mark discusses Supahands’ competition and their unique selling proposition
  • (19:20) Mark’s goals for Supahands in 2018 and beyond
  • (20:31) Mark shares takeaways from the Alibaba Efounders Program
  • (24:41) Mark’s advice for aspiring entrepreneurs

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