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76: Lui Tong, COO of Strawberry Cosmetics, Ltd.

Strawberry Cosmetics (also known as Strawberrynet) is an online beauty products retailer that has been a dominant player in their space since — wait for it — 1998. Lui has helped in the transitioning of Strawberry Cosmetics from a brick-and-mortar Hong Kong store to an online retail giant that carries over 800 brands and ships to nearly every country on the globe.

In today’s episode you’ll learn:

  • How Lui, with a chemical engineering background, got into tech and then into online retail
  • How Strawberrynet has remained a dominant player in its field for 20 years
  • Lui’s advice for aspiring entrepreneurs
76: Lui Tong, COO of Strawberry Cosmetics, Ltd.
The Jay Kim Show : Entrepreneurship | Investing | Startups
The Jay Kim Show : Entrepreneurship | Investing | Startups
Lui Tong, COO of Strawberry Cosmetics, Ltd.
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What was your biggest insight from this week’s episode? Let Jay know in the comments or on Twitter: @jaykimmer.

LINKS FROM TODAY’S EPISODE

  • Read the full transcript from Lui’s interview
  • Find Lui in LinkedIn
  • Strawberrynet.com
  • Register for Retail’s Cutting Edge event at the StartmeupHK Festival — Don’t forget to use your discount code — JAYKIM20OFF

DETAILED SHOW NOTES

  • (3:33) Lui’s quick introduction of herself and her work
  • (5:55) Lui explain how she moved from chemical engineering into tech
  • (8:14) How Lui moved from pure tech to online retail
  • (12:35) What is Strawberrynet and the story behind the name
  • (14:15) The scope of Stawberriesnet’s product offerings and the history of the brick-and-mortar business moving entirely online in 1998
  • (15:54) Lui touches on storage of inventory
  • (16:30) How Strawberrynet expanded their business beyond Hong Kong
  • (17:41) Lui talks logistics and delivery times for around-the-world shipments
  • (19:08) Lui explains how Strawberrynet has managed to remain a dominant player in their field, in spite of rising online competition
  • (22:45) The ironic challenge Strawberrynet faces with fake products
  • (26:07) Lui speculates on the future of Strawberrynet and the future of ecommerce in general
  • (30:52) Lui gives advice to aspiring entrepreneurs

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